Frequently Asked Questions

For our standard, stocked products, the MOQ is just 1 piece. For custom orders, the MOQ depends on the project's complexity. We stock raw materials to ensure order flexibility.

Yes, we have competitive tiered pricing for bulk orders. For a fast quote, just let us know the product model, quantity, and your destination port.

Our lead time is extremely fast. We guarantee shipment within 7 days for standard product orders up to 5,000 pieces. Lead times for custom orders are confirmed based on your specific needs.

We offer free samples on all standard products; you just need to cover the freight cost. For custom samples, please get in touch with our sales team to discuss your requirements.

Our standard arrangement is a 30% T/T deposit to initiate production, and the final 70% balance to be paid in full prior to shipment from our factory.

We use premium high-tenacity industrial-grade polyester (PES) webbing, featuring low elongation (<7%). This material is inherently resistant to UV radiation and harsh weather, making it ideal for long-term outdoor use.

Our products are manufactured to comply with major global standards, including TUV GS (Europe) and WSTDA (North America). We will provide all necessary compliance certificates with your shipment on request.

Yes, we are the direct manufacturer. We fully support and welcome factory audits from our customers or their chosen third-party inspectors. Virtual factory tours are also available.

Yes. As a factory, we specialise in OEM/ODM services. We can create custom logos, colours, hardware, and packaging for your private label range. Contact us with your specs to get started.

Yes, we offer complete custom packaging services. For retail, this includes clamshells, branded sleeves, and shelf-ready display boxes. For industrial purposes, we supply in bulk-packed export cartons on pallets.