Frequently Asked Questions

Our lead time is exceptionally fast. For standard products, we guarantee shipment within 7 days for orders up to 5,000 pieces. For custom orders, the lead time will be confirmed based on your specific requirements.

For our standard, in-stock products, the MOQ is just 1 piece. For custom orders, the MOQ depends on the complexity. We stock raw materials to support flexible order quantities.

Yes, we offer competitive tiered pricing for bulk orders. To get a fast quote, simply tell us the product model, quantity, and your destination port.

We provide free samples for all standard products; you only need to cover the shipping cost. For custom samples, please contact our sales team to discuss your project.

Our standard term is a 30% T/T deposit to begin production, with the 70% balance required to be cleared before shipment from our factory.

Yes, we offer full packaging customization. For retail, we provide options like clamshells, branded sleeves, and display boxes (PDQs). For industrial use, we provide bulk packing in durable export cartons, secured on pallets.

We use 100% high-tenacity industrial-grade polyester (PES) webbing with low elongation (<7%). This material is inherently resistant to UV degradation and harsh weather, ensuring excellent durability for outdoor use.

Our products are manufactured to meet or exceed key international standards, including TUV GS for Europe and WSTDA for North America. We can provide copies of all relevant compliance certificates with your order.

Yes, we are the direct manufacturer. We welcome and support factory audits from our clients or their designated third-party inspectors (like SGS). We can also arrange for a live virtual factory tour.

Yes. As a factory, we specialize in OEM/ODM services. We can custom-make logos, colors, hardware, and packaging for your private label products. Contact us with your specifications to get started.